211 Helpline

GET CONNECTED

211 is a free, FCC-designed service that connects individuals to health and human services 24/7 by phone, text or live chat. This effort is led by United Way Worldwide, the Michigan Association of United Ways. 211 services are provided in both Manistee and Mason Counties.

Trained specialists can help people find:

Housing and shelter

Food and meal programs

Utility and energy assistance

Mental health and crisis services

Healthcare and prescriptions

Childcare and parenting support

Transportation

Employment resources

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Call 

  • Call 211 (1-800-887-1107)

  • Call 211 (877-211-5253)

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LIVE CHAT 

  • Click here to chat now (scroll down on our partner’s webpage to view chat feature).

  • Click here to chat now (scroll down on our partner’s webpage to view chat feature).

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TEXT

  • Text your zip code to 898211.

    (Standard message and data rates apply)

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STATEWIDE RESOURCES

  • Click here to search Michigan 211 database for more than 27,000 statewide programs.

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EMAIL

  • Click this link to visit our 211 partner and scroll down on their webpage to view the email link.

  • Click here to fill out an email form with our 211 partner.

This service is made possible by the following local partners:

Logo of District Health Department #10 with a map of Michigan, a yellow arc, and the tagline 'Healthy People, Healthy Communities'.
Michigan Works West Central logo with stylized map of Michigan and bold red text.
Icon of a clock tower with a blue background and the text 'Mason County Michigan'.
Logo for West Shore ESD with a blue lighthouse, green text, and a tagline 'Every Learner. Every Path. Every Future.'