211 Helpline

GET CONNECTED

211 is a free, FCC-designed service that connects individuals to health and human services 24/7 by phone, text or live chat. This effort is led by United Way Worldwide, the Michigan Association of United Ways. 211 services are provided in both Manistee and Mason Counties.

Trained specialists can help people find:

Housing and shelter

Food and meal programs

Utility and energy assistance

Mental health and crisis services

Healthcare and prescriptions

Childcare and parenting support

Transportation

Employment resources

Stylized illustration of a human heart with a white outline of a telephone receiver over it, incorporating blue, red, and yellow colors.

Call 

Abstract colorful graphic with a red speech bubble in the center containing three white dots, behind it a mustard yellow shape, a blue shape, and a white background.

LIVE CHAT 

Illustration of a red heart with a white smartphone icon and a circular loading symbol in the center, behind yellow and blue abstract shapes.

TEXT

Stylized graphic of a person with a yellow hairstyle, blue shoulders, and an orange body, using a laptop with a red screen, surrounded by a speech bubble. The background is black.

STATEWIDE RESOURCES

A colorful illustration of the human heart with a red envelope symbol in the center, representing communication or messaging.

EMAIL

This service is made possible by the following local partners:

Logo of District Health Department #10 with a map of Michigan, a yellow arc, and the tagline 'Healthy People, Healthy Communities'.
Michigan Works West Central logo with stylized map of Michigan and bold red text.
Icon of a clock tower with a blue background and the text 'Mason County Michigan'.
Logo for West Shore ESD with a blue lighthouse, green text, and a tagline 'Every Learner. Every Path. Every Future.'